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support@lpg.africaOrders & delivery
Questions about an order or delivery.
orders@lpg.africaGeneral enquiries
Partnerships, press and everything else.
info@lpg.africaCommon questions
A gas level sensor for steel LPG cylinders. A small magnetic puck sits on the flat base of the cylinder and reads how much gas is left through the steel. The free LPG Sense app shows the level as a percentage, in kilograms and as roughly how many days you have left, so you can refill before it runs out. It fits 5–48 kg cylinders, connects over Bluetooth, and is sold and delivered in South Africa. It is a level indicator, not a leak detector.
Open the LPG Sense app when you are near your cylinder. The sensor reads the level through the steel base and sends the latest reading over Bluetooth. The app shows the percentage, kilograms and estimated days left, so you can plan a refill.
It fits any standard steel LPG cooking or braai cylinder from 5 kg to 48 kg. The sensor magnets to the flat base; there is nothing to drill, screw or plumb. It does not work on aluminium or composite cylinders - the magnet will not hold and the reading depends on steel. If you are unsure about your cylinder, email us before you buy.
The sensor reads the gas level through the steel wall and reports a percentage and an approximate weight in kilograms. Those are estimates rather than certified measurements: they depend on the cylinder type and wall thickness, the temperature and how squarely the sensor is seated on clean steel. It is built to be good enough to plan a refill around, which is what most people want it for, but treat it as a guide rather than a gauge you would bet on, and do not run a cylinder down to the last few percent on the strength of it.
No. LPG Sense measures how much gas is in the cylinder. It is not a leak detector, not a gas alarm and not a safety device, it will not warn you about a leak, and it must never be relied on for safety. If you want leak warning, fit a separate purpose-built LPG leak detector. If you ever smell gas, close the cylinder valve, keep away from flames and sparks, ventilate the area and call an installer registered with SAQCC Gas.
Over Bluetooth, at roughly 10 metres. Open the LPG Sense app when you are near the cylinder and it syncs your latest reading. An always-on WiFi bridge is on the roadmap for monitoring without your phone nearby.
The LPG Sense app is free. Free on iPhone and Android. You do not need it to buy the sensor, but you do need it to read one - install it before the parcel arrives and pairing takes about ten seconds.Download on the App Store
About 12 months in normal use. The app shows the sensor's battery level and warns you before it runs down. The cell is a standard 3 V lithium coin cell and you replace it yourself - twist the back off, swap it, and the sensor picks up where it left off. No tools, and nothing to send in.
Yes. It takes a standard 3 V lithium coin cell, sold in any supermarket or hardware shop. Twist the back cover off, swap the cell, and close it - no tools, nothing to post to us, and your readings and history are unaffected. The app shows the current battery level so you get warning before it goes flat.
The sensor is non-invasive - it magnets to the outside of the cylinder and never touches the valve, the regulator or the gas. It is rated IP55, which means it copes with dust and splashing water, so it is fine outdoors next to a braai or under a covered cylinder. IP55 is not an immersion rating, so do not submerge it or leave it standing in water. It is a battery-powered electronic device and is not certified for use in a classified hazardous area, so keep it on the flat base where it belongs - well clear of the valve - and do not use it on a cylinder kept in an unventilated room, cellar or basement.
Yes. We pack orders within about one business day. Delivery is R89 anywhere in South Africa via Aramex and free on orders over R1 000, typically 1–3 business days once dispatched.
Returns, warranty and refunds are set out in the returns & warranty policy and the refund policy. To start a return, email support@lpg.africa with your order number.Returns & warranty
Policies
The full terms behind everything above, plus our company details.
- Terms of sale - Terms applying to the sale of the sensor.
- Refund policy - Grounds for a refund, amounts, method and processing times.
- Cancellation policy - Cancellation before and after dispatch, and the cooling-off period.
- Returns & warranty - Return grounds, procedure and warranty terms.
- Delivery policy - Areas served, charges, dispatch and delivery times, and risk in transit.
- Safety & intended use - Intended use, limitations, fitting, battery safety and disposal.
- Privacy policy - Processing of personal information under POPIA.
- App terms of use - Terms governing use of the LPG Sense mobile app.
- Deleting your account - How to delete your LPG Sense app account and everything in it.
- Cookie notice - Browser storage used by this site.
- Complaints & disputes - Complaints procedure and industry ombud details.
- Website terms of use - Terms governing use of this website.
- PAIA manual - Manual under section 51 of the Promotion of Access to Information Act.